Friday, September 9, 2022

New top story on Hacker News: Bitwarden: Avoid at all costs (outage issue)

Bitwarden: Avoid at all costs (outage issue)
21 by cabbagesauce | 8 comments on Hacker News.
Bitwarden is experiencing an outage right now. What I learned about it, is that they can remotely disable your browser extension which is assumed to work in offline mode. So, as soon as you have an internet connection — you get blocked. This is what happened to me like 30 minutes ago or so. Just cannot log into my account and verify a transaction because I'm stupid enough to trust them with my TOTPs and storing temp verification passwords. The funniest stuff, though, is that the company's damage control is to remove the comments and suspend feedback from it's community forum. Given that I'm a paying customer, I'm a little bit offended by it. For a secret management company that secured $100 mil recently, it's a clear mark that the enterprise service train is on the way. I'm lucky enough to have the offline access to the storage. But my trust to Bitwarden as a reliable service is completely ruined. Having this in mind, is there a viable alternative? PS. Expect Spearrin to appear on HN and bring "personal" apology for the hiccup. But I won't buy it. Password manager services are almost like bank storages but on the internet. Apologizing won't fix the fact you can get remotely locked from the passwords and TOTPs at a pressing moment.

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